Slack Goes After Email With ‘Connect DM’ — Opening Up Chats With Folks Outside Your Company

An anonymous reader shares a report: Slack is useful to connect with your teammates and avoid sending them emails for things that can be discussed quickly through a chat. However, to talk to a person from a client or partner organization whom you interact with regularly, you’d need to email them and maybe even schedule a meeting or call them to check a trivial detail. Now, Slack is solving that problem by introducing a new feature called Connect DMs that’ll let you chat with someone from outside your organization through just a few clicks. This sounds like an email but in a chat format. In June, the company introduced Slack Connect, a way for multiple companies to have a joint slack channel. It said that over 56,000 organizations have been using this feature after the launch, and Slack Connect DM is the next step of that. The implementation is easy:

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