Automattic, the company behind WordPress.com, WooCommerce and Jetpack, is launching a new suite of products focused on the future of work — Happy Tools. Automattic is a remote company with over 850 employees working from 68 countries. And the company has built a bunch of products over the years to communicate, collaborate and work.
With Happy Tools, Automattic plans to turn those internal tools into actual products. The first product is Happy Schedule, a scheduling service that Automattic is using to deliver 24/7 customer support.
“Ideas about releasing our internal tools have been kicking around Automattic for years, but it’s been about finding the right moment and the right product to lead with,” Automattic product lead for Happy Tools Matt Wondra told me. “When we started building Happy Schedule a year ago we realized that designing a tool for our own scheduling needs also filled a clear gap in the [workforce management]
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